Put Your Monthly Massage on AutoPilot

You already have enough items on your to-do list. Remembering to book your next massage doesn't have to be one of them.

Joining our membership program makes it easy to keep coming back for regular appointments. Pick a plan that works best for you today, save some money, and relax knowing that there's one less thing to worry about.

Don't miss out on the best way to get regular relief from life's aches and pains. Signing up is quick and easy!

JOIN NOW

Membership Types

Month-to-Month

Our most popular membership option. The Month-to-Month program gives you the flexibility to continue for as many months as you wish without any long-term commitments. A monthly payment is charged to your credit card on file beginning 30 days from the day you sign up, continuing monthly on your anniversary date. Each month your card is charged you will you receive a service under your name, available for you to redeem for a massage service.

Fixed Term Monthly

Want to lock in a membership for yourself or a friend or family member? A monthly payment is charged via credit card on file for an agreed upon monthly term of 6 or 12 months. Each time a payment is charged to your account you receive a credit under your name, available for you to redeem for a massage service.

Great for gifting when you’d like to pay the balance monthly. After the initial term of the agreement is completed the membership and charges will automatically cancel and you will have 12 months from that date to redeem any unused sessions remaining on the account.

PrePaid Term

Great for giving the gift of regular massage! A single payment is charged at the time of purchase. Prepaid memberships can be purchased for 3, 6 or 12 month terms. All prepaid services will be available immediately for use. Great for gifting when you’d like to pay the full amount up front.

Membership Terms

All membership benefits are for active members in good standing during the term of their membership.

Membership Services – Members are billed monthly. The amount billed goes into the member’s personal spa account to be used toward any service. The difference, if any, must be paid at checkout. Members get discounted rates on most services and add-ons. Members may purchase an unlimited number of qualified services at discounted rates
Rollover Privileges – Unused credit rolls over to the following month for up to 3 months.
Membership Freeze Period – A membership may be frozen for a minimum of one month and a maximum of 3 months.
- Memberships can only be frozen twice in a 12 month period. A membership must be unfrozen a minimum of 30 days before it can be frozen again or a “freeze fee” may apply. Consecutive freeze terms are not allowed.
- Frozen members are subject to non-member fees during the freeze period.
- Members can redeem accumulated services during a freeze but cannot utilize any additional membership benefits (i.e. discounts).
- A minimum of one EFT payment must have been made before a membership is eligible to be frozen.
- Once your freezing period ends your Membership dues will automatically resume. If dues are unable to be processed and Client has not informed or contacted the store via email, then they are claiming to self-terminate. Remaining credit is valid 90 days from the time of last paid visit or last valid Membership fee date. Whichever comes last. At the end of 90 days all remaining packages will be null and void.
Memberships and membership credit are non-transferable and non-refundable.
Guests must follow spa regulations. SubHerban Wellness reserves the right to refuse or discontinue services for any reason.
SubHerban Wellness reserves the right to modify spa rules, regulations, services and pricing at the company’s discretion. it is the member’s responsibility to stay informed of current prices.
The member is responsible for replacing declined cards on file. After 10 attempts to collect dues, SubHerban Wellness will begin to charge other saved payment methods if applicable. If irregular transactions persist, membership is subject to termination.
Membership cancellations must give 30 days prior notice via email. Members will have 90 days to redeem remaining packages before they become null and void. Members are subject to immediate termination for failure to follow membership guidelines.